Just did a trade for an awesome PRS Santana in Emerald Green. These guys were truly great. They were responsive, easy to work with, and really seemed interested in making a deal that made everyone leave happy. Mission accomplished!
I’ve had 3 guitars gone through by Ed there. They have gone above and beyond of what I expected to help me. The customer service is great. I’m getting ready to have my 1940 classical guitar redone and I don’t trust anybody to do the job. It’s a piece of my family’s history. I’m also planning on buying a new guitar from them. Great customer service and always professional and virtuous. I won’t go to any other shops around
These guys made buying a guitar via mail order incredibly easy. Unfortunately, the guitar - a PRS Custom 24, didn't work out for me (my fault, not the guitar's). I returned it without any pressure whatsoever from them - they didn't even try to get me to buy something else (although I am). I dealt with Shane who was a real class act. I am absolutely going to buy more from them (and in particular Shane) - the experience was genuinely that good. Consider me a customer for life.
Ordered this gorgeous 50s Lacquer finish Strat on Monday afternoon online and thanks to Rob's attention to my order, the instrument was inspected and on its way two hours later!
I only live two states away, so this beauty was in my hands today at 10 am!!! That's not even 48 hours shipping time. Initially, Before placing my order, I had Moore Guitars check out two spots in the online photo: These turned out to be tiny reflections on the immaculate Candy Apple red lacquer finish and Rob emailed me right away when I asked about these "finish spots". The guitar, the case, the documentation, the case goodies and the awesome customer service all together have won my confidence in Moore Music, making this my first but certainly not my last purchase from the great Moore Music folks!
Got my guitar today and I could not be happier with both the instrument and Moore Music. Shane you did a great job with my order and the instrument plays great. Keep up the good work guys, you have a customer for life here!!
This guitar is light weight with a beautiful top and maple neck with killer tone. Best guitar purchase I ever made!
Absolute stunning guitar. Great pure tone. The best playing guitar in my collection. I love the feel of the bare Indian rosewood neck. To top it off, Rob Arnold gave me a killer deal!
I love the Pursuit Concert. Great sound and plays great.
I love this guitar. Each pickup setting sounds great in various applications. The instrument is very well constructed and very comfortable to play. And it's beautiful.